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Marketing for rainmakers 52 rules of engagement to attract and retain customers for life

by Fragasso, Philip M.

Material type: Text Text; Format: print ; Literary form: Not fiction Language: English Publication details: Hoboken, N.J. John Wiley & Sons 2008Availability: Items available for loan: 2 . Location(s): Kho ngoại văn Call number: 658.8 M109K.

Customer experience for dummies

by Barnes, Roy A [author.] | Kelleher, Bob [author.].

Series: Material type: Text Text; Format: print ; Literary form: Not fiction Language: English Publication details: Hoboken : John Wiley & Sons, 2015Online access: Click here to access online | Click here to access online | Click here to access online Availability: Items available for loan: 1 . Location(s): Kho ngoại văn Call number: 658.8 C521T.

Demand-driven inventory optimization and replenishment : creating a more efficient supply chain

by Davis, Robert A.

Series: Wiley and SAS business seriesEdition: Second edition.Material type: Text Text; Format: print ; Literary form: Not fiction Language: English Publication details: New York; John Wiley & Sons Inc, 2016Availability: Items available for loan: 2 . Location(s): Kho ngoại văn Call number: 658.7 D202A.

The new rules of sales and service : how to use agile selling, real-time customer engagement, big data, content, and storytelling to grow your business

by Scott, David Meerman.

Edition: Revised and expanded edition.Material type: Text Text; Format: print ; Literary form: Not fiction Language: English Publication details: New York: John Wiley & Sons Inc, 2016Availability: Items available for loan: 2 . Location(s): Kho ngoại văn Call number: 658.8 N200W.

Uncommon service : how to win by putting customers at the core of your business

by Frei, Frances | Morriss, Anne.

Material type: Text Text; Format: print ; Literary form: Not fiction Language: English Publication details: Boston, Mass. : Harvard Business Review Press, 2012Availability: Items available for loan: 1 . Location(s): Kho ngoại văn Call number: 658.8 U512C.

The innovator's dilemma : when new technologies cause great firms to fail

by Christensen, Clayton M.

Series: The management of innovation and change seriesMaterial type: Text Text; Format: print ; Literary form: Not fiction Publication details: Boston Harvard Business Review Press; 2013Availability: Items available for loan: 1 . Location(s): Kho ngoại văn Call number: 658.

Services marketing : people, technology, strategy

by Lovelock, Christopher H | Wirtz, Jochen.

Edition: 7th ed.Material type: Text Text; Format: print ; Literary form: Not fiction Language: English Publication details: Boston : Prentice Hall, 2011Availability: Items available for reference: Chỉ đọc tại thư viện (1) . Location(s): Thư viện số Call number: 658.8.

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